How not to speak to customers

I don't do it very often, but I am going to name and shame.

This evening I went out to try to complete my usual last minute Christmas shopping.

I was in the ladies department of House of Fraser in the Eden Shopping Centre in High Wycombe.

I sought advice from a shop assistant as to style suitability for a top for my Mother. I do try not to buy vouchers every year. The response I got was:

"No, my Grandmother wouldn't like that."

Ouch!