A busy time of day and no trains

I am currently rather too frustrated to write a well considered and erudite post.

All I really want to say is that there are today a lot of people who have had a rather bad start to their day, courtesy of Chiltern Railways. 

If you click on the image below, you should be able to see a 67 minute gap in train services to London Marylebone. The information is for Princes Risborough station and was extracted at about 0840.

It is the view of many affected that my local station was ignored by those making operational decisions today.

I certainly hope that as many people as possible from Princess Risborough apply for the refunds to which they are entitled. 

Railway Children Special

There is a rather unusual railtour happening today down in my neck of the woods. Why unusual? Well it will be a train full of enthusiasts that will travel through Chiltern Railways depots, pass across unusual sets of points and will generally reach areas of track and infrastructure only usually ever seen by insiders.

It is hoped that the event will raise £10,000 - £12,500 for Railway Children with ticket sales, on board raffle and sales etc.

The train is being provided by Chiltern completely free of charge, the trains crews are donating their pay to The Railway Children and Network Rail are not charging for their work in planning and  running  the train etc. The whole day has been facilitated by the Branch Line Society.

Below is full detail of the Working Timetable for this unique, interesting and unusual trip. In Twitterland I occasionally use the hashtag "#traingeek". Well, looking at today's itinerary I think that today's trip possibly takes train enthusiasm to a new level. There is absolutely nothing wrong with that. I hope that a good day is had by all and that lots of money is raised for charity.

Tickets for this event have been sold in advance. If you don't have a special ticket, please do not attempt to board the train.

For operational reasons the timetable for today has been organised into  six different chunks. Hopefully live tracking will be available via the following links, which may act as a historical record just for a day or two.

The timetable data and Real Time Train data has all been extracted using the Real Time Trains web site.

• 1Z21 (Starts from Maylebone at 1105)
• 1Z65 (Starts from Gerrards Cross Siding at 1320)
• 1Z66 (Starts from Aylesbury at 1500)
• 1Z67 (Starts from Great Missenden at 1710)
• 1Z68 (Starts from Aylesbury at 1733)
• 1Z72 (Starts from Bicester North Turnback Siding at 1952)

 =======================================

Working Timetable Information for the Day

=======================================

1Z21 1105 London Marylebone to Gerrards Cross Siding
Operated by CH
STP schedule UID U50894, identity 1Z21
Runs SuO on 26/05/2013 only
TSC 25217004
Unadvertised Express
	WTT Working		Realtime
Location	Arr	Dep	Dep	Dly
London Marylebone formed from 2H19 from Bicester North		1105	1105	RT
Marylebone Up Tunnel Sdgs	1108	1115
London Marylebone	1118	1125	1121	-4
Neasden South Jn	pass	1133	1129	-4
Wembley Gcj	pass	1135
Wembley Lmd	1137	1227	1220	-7
Wembley Stadium	pass	1229	1223	-6
Wembley Siding	1231	1238	1240	2
Wembley Stadium	pass	1240	1242	2
Neasden South Jn	pass	1242	1243	1
Neasden South Jn Sig Me525	1243	1250
Neasden South Jn	pass	1251	1247	-4
Wembley Stadium	pass	1253	1252	-1
Sudbury & Harrow Road	pass	1254
Sudbury Hill Harrow	pass	1254
Northolt Park	pass	1255
Northolt Park Jn	pass	1257	1256	-1
South Ruislip	pass	1258	1256	-2
West Ruislip	1301	1302	1259	-3
Denham	pass	1305
Denham Golf Club	pass	1306
Gerrards Cross	pass	1309	1306	-3
Gerrards Cross Siding	1311			-3
1Z65 1320 Gerrards Cross Siding to Aylesbury
STP schedule UID U50895, identity 1Z65
Runs SuO on 26/05/2013 only
TSC 25217004
Unadvertised Express
	WTT Working		Realtime
Location	Arr	Dep	Dep	Dly
Gerrards Cross Siding		1320	1320	RT
Gerrards Cross	pass	1322	1322	RT
Denham Golf Club	pass	1323
Denham	pass	1324
West Ruislip	1328	1335	1336	1
Denham	pass	1338
Denham Golf Club	pass	1339
Gerrards Cross	pass	1342	1342	RT
Seer Green	pass	1344
Beaconsfield	pass	1345
High Wycombe	pass	1350	1349	-1
West Wycombe	pass	1352
Saunderton	pass	1355	1353	-2
Princes Risborough	1359	1400	1358	-2
Monks Risborough	pass	1406
Little Kimble	pass	1413	1410	-3
Aylesbury	1421			-2
1Z66 1500 Aylesbury to Great Missenden
STP schedule UID U50898, identity 1Z66
Runs SuO on 26/05/2013 only
TSC 25217004
Unadvertised Express
This train started from Aylesbury due to a decision by the train operating company (TR)
	WTT Working		Realtime
Location	Arr	Dep	Dep	Dly
Aylesbury		1500
Aylesbury D.M.U. Depot	1505	1537
Aylesbury	1542	1542
Aylesbury (Sdgs 1-7)	1603	1610
Aylesbury	1613	1619
Aylesbury (Sdgs 1-7)	1622	1629
Aylesbury	1632	1633	1626	-7
Aylesbury North Loop	1637	1640	1639	-1
Aylesbury Sig Me302	1642	1649
Aylesbury	1652	1653	1650	-3
Stoke Mandeville	pass	1657	1653	-4
Wendover	pass	1659	1655	-4
Great Missenden	1704			-4
1Z67 1710 Great Missenden to Aylesbury
STP schedule UID U50899, identity 1Z67
Runs SuO on 26/05/2013 only
TSC 25217004
Unadvertised Express
	WTT Working		Realtime
Location	Arr	Dep	Arr	Dep	Dly
Great Missenden		1710		No report
Wendover	pass	1718	pass	1710	-8
Stoke Mandeville	pass	1720	pass	1714	-6
Aylesbury	1723		1716		-7
1Z68 1733 Aylesbury to Bicester North Turnback Sg
STP schedule UID U50896, identity 1Z68
Runs SuO on 26/05/2013 only
TSC 25217004
Unadvertised Express
	WTT Working		Realtime
Location	Arr	Dep	Arr	Dep	Dly
Aylesbury		1733		1734	1
Little Kimble	pass	1742	pass	1742	RT
Monks Risborough	pass	1745	No report
Princes Risborough	pass	1748	pass	1747	-1
Saunderton	pass	1752	pass	1751	-1
West Wycombe	pass	1755	No report
High Wycombe	1759	1805	1758	1801	-4
West Wycombe	pass	1808	No report
Saunderton	pass	1811	pass	1806	-5
Princes Risborough	1815	1816	1809	1812	-4
Princes R'boro Ace	1818	1841	1814	1847	6
Princes Risborough	1843	1848	N/R	1847	-1
Princes Risborough Me666	1850	1855	No report
Princes Risborough	1857	1909	1852	1906	-3
Haddenham & Thame Parkway	pass	1915	pass	1910	-5
Blackthorne	pass	1923	No report
Bicester North	1927	1927	1923	1923	-4
Bicester Signal Me2034	1929	1934	No report
Bicester North	1936	1941	1928	N/R	-8
Bicester North Turnback Sg	1943		1932		-11
1Z72 1952 Bicester North Turnback Sg to London Marylebone
STP schedule UID U50897, identity 1Z72
Runs SuO on 26/05/2013 only
TSC 25217004
Unadvertised Express
	WTT Working		Realtime
Location	Arr	Dep	Arr	Dep	Dly
Bicester North Turnback Sg		1952		1952	RT
Bicester North	1954	1955	1954	1956	1
Blackthorne	pass	1958	No report
Haddenham & Thame Parkway	2007	2008	2006	2008	RT
Princes Risborough	pass	2014	pass	2013	-1
Saunderton	pass	2017	pass	2015	-2
West Wycombe	pass	2019	No report
High Wycombe	2022	2023	2019	2021	-2
Beaconsfield	2029	2030	2027	2028	-2
Seer Green	pass	2032	No report
Gerrards Cross	2036	2037	2034	2035	-2
Denham Golf Club	pass	2039	No report
Denham	pass	2039	No report
West Ruislip	pass	2042	pass	2039	-3
South Ruislip	pass	2044	pass	2040	-4
Northolt Park Jn	pass	2044	No report
Northolt Park	pass	2045	No report
Sudbury Hill Harrow	pass	2046	No report
Sudbury & Harrow Road	pass	2047	No report
Wembley Stadium	pass	2049	pass	2044	-5
Neasden South Jn	pass	2051	pass	2045	-6
London Marylebone	2059		2052		-7

Edit: While the formating is particularly rubbish, I have now (22:50) edited the WTT above to show what actually happened during the day. All data is drawn from an automated system, hence why some places have no data.

The 1750 Train - My, was that a Mistake

I am lucky in that my job is relatively flexible. This means that I usually catch a reasonably early train to work and a reasonably early train home.

Today I was a little later than usual leaving work, so I had to catch the 1750 Chiltern Railways train from London Marylebone. I also had a party to go to to wish a friend 'Bon-Voyage' on a trip to Australia. She leaves tomorrow.

Problems, problems, problems.

• The train is supposed to be a six car train. Tonight it was three carriages long. That is a significant reduction in capacity on a busy train. The train was absolutely rammed more than five minutes before it was due to leave.
• We did not leave on time. In fact we left eleven minutes late. Apparently the driver was delayed on an in-bound service and a replacement had to be found.
• The slower 1753 train (bound for Aylesbury) left in front of us, two minutes late. The 1750 Sardine Special (which left Marylebone at 1801 and which terminates at Bicester North) caught up the slower train before Denham. A quick analysis showed that we would be a minimum of 19 minutes late from High Wycombe. It would not be possible to overtake the slow train.
• In the event the train left High Wycombe 21 minutes late and arrived into Princes Risborough the same number of minutes late.
• This is where it got annoying.
• Someone took the decision to hold the late running train at Princes Risborough to allow the 1815 & 1818 Marylebone departures to overtake it.
• The original 1750 then left Princes Risborough 32 minutes late. It then left Haddenham & Thame Parkway 35 minutes late and terminated at Bicester North 34 minutes late, according to the Working Timetable.

If the train had been allowed to leave Princes Risborough without being held, It would have arrived at Bicester at about 1906. It would not have delayed any Southbound trains, but would have delayed each of the following two trains by a few minutes. This is a potential problem approaching Banbury - a freight train and a Cross-Country train to York might have been delayed.

The reality is though that passengers for High Wycombe and Princes Risborough would have been better off if they had caught the 1753 from Marylebone.
Passengers for Haddenham & Thame Parkway and Bicester North could have caught the 1818 train and got home earlier.

All in all, catching the 1750 was a bad mistake tonight if punctuality was your aim. The train was badly overcrowded and deeply unpleasant for many. Passengers for Haddenham and Bicester would have been deeply dischuffed to see two trains overtake them.

To rub salt into the wound, the train, while 34 minutes late into Bicester according to the Working Timetable, was actually 'only' 29 minutes behind the Public Timetable, meaning that Charter Claims for late running might be declined, while claims for Haddenham & Thame Parkway will be valid and honoured without quibble.

I have said before that running the railway involves make many tricky decisions with often conflicting priorities. I do not claim to know how to run the railway better than those that do, but instead simply present a passenger's view. Many passengers will however have been deeply hacked off this evening.

Does anyone have a shoe horn?

The 0744 Silver Train from Princes Risborough, supposedly provided by Chiltern Railways,was cancelled again this morning.

The 0715 from Bicester North ran 10 - 15 minutes late and Chiltern Railways got it to stop at Princes Risborough to fill the long gap that would have been caused by the cancelled train.

The 0744 is usually full and standing (calling at just High Wycombe and Beaconsfield).

So today we had all the passengers from the Bicester Train, plus all the passengers on the Princes Risborough train. To say the train was full would be mild understatement.

There were probably about 150 people left on the platform at Gerrards Cross.

Train currently due into Marylebone at about 0831. Lots of annoyed commuters. Not a good start to the day.

Missing in Action

On Saturday evening I suggested that Chiltern Railways might have a problem this morning with their Silver Trains.

Here is exhibit number one:

Hopefully all the Princes Risborough passengers will be able to board the extra train at 0755 (the 0749 from Haddenham & Thame Parkway). It is usually packed to the gunnels, but a lot of people are not travelling today due to the icy roads.

I shall now slink back to my work and carry on. Stay safe.

No horseplay here

I spotted this sign in the window of my local butcher's shop window yesterday evening.

"100% BeefBurgers - £8.00 per KG - Only available after 2.30 at Haydock!!!"

We are lucky to have such a good butcher in the area, particularly one with a sense of humour.

If you buy your meat at such an establishment, I suspect that they have a pretty good idea that the food chain is reliable and that they know where your meat comes from. It is also likely to cost more than buying 'value burgers' from a local supermarket.

Apologies for the quality of the picture. My camera phone is very old.

The best laid plans

Yesterday I posted an article giving details of all the Class 67 Silver Train times (and also the old blue and grey train) operated by Chiltern Railways.

At the foot of the article I placed a caveat which might be summarised as 'maybe'.

Today is a maybe day.

The 0744 from Princes Risborough is the old blue and grey set today (more seats for Beaconsfield).

Thiscould mean that the 0845 from London Marylebone to Birmingham Moor Street will be the same old slam door train with no Business Zone, though with other Silver Trains due to arrive in to Marylebone at around the same time I suspect that this will not be the case. Some swapping of trains will probably occur.

The 0750 from Banbury is apparently a 168 'Clubman' today.

Basically - for today, ignore my article of yesterday because the morning Class 67 trains are all over the place!

Fare Rise Day

Today is the day of the year when most train fares across the UK increase.

It's all over the news. The BBC, ITV, Sky News, Daily Mail and many other web sites all have very similar stories.

Now, I am no expert on the way our railway system is run, but the way that fares are set does seem to be like smoke and mirrors. There is talk of Regulated and Un-Regulated fares. There are 'baskets'. There are 'average price rises' and 'average regulated price rises'. It also appears that train companies can choose to take pot shots at particular groups of commuters by varying individual regulated fares (ie an annual season ticket) by up to 5% over the average price rise.

It is hugely complicated and I wouldn't like to be the person at a train company who is responsible for running the data that ensures they comply with all the rules.

Anyone who reads this blog regularly will know that I am a commuter on Chiltern Railways. They hold a black belt in making good use of the complex rules and regulations. Despite initially releasing their 2013 season ticket prices almost a month ago, they have been chopping and changing them right up until the beginning of this week.

So far as I can tell (as of last night), season ticket price rises to London across the Chiltern Railways network range from 0% (yes - no price rise) to a whopping 9.2% for long distance commuters. Now you might think that commuters from Princes Risborough would be pleased with their £nil price rise, but the reality is that they've got this because they kicked up such a fuss about the recently implemented timetable. I suspect the decision to not increase their prices today is an acknowledgement that there will be no improvement to train services anytime soon.

Car parking prices are 'un-regulated' which means that Chiltern have also increased their car park charges today. They would probably like to point out that many of their car park prices did not go up last year. All I can say is that the new price of £7.00 a day to park your car at the station is a heck of a lot of money!

Across the country many commuters will see their rail fares go up from today by far more than their net incomes.are likely to increase. That does not make people feel good.

Happy New Year everyone!

Track Bashing the new Chiltern Mainline Timetable (Episode 3)

Today saw the third significant recast of the Chiltern Railways timetable in 15 months. Technically the new timetable started yesterday, but the majority of the impact and changes affect weekday travellers.

As has become customary on these days, I have spent just a little too much of my time today stress testing the new timetable.

Disclosure: I pay for an annual season ticket for travel on a reasonable chunk of the Chiltern network. However for today I did approach the railway company for a day ticket that would enable me to travel further afield without paying any extra. They kindly agreed and I am most grateful. It was on the clear understanding, agreed with no difficulty, that anything I wrote would be my own and would not (on my part) just be a piece of marketing blurb for Chiltern Railways.

I should also add at this stage that I have significant and ongoing disagreements with Chiltern Railways relating to local matters, but those are for an entirely different time and place.

So, how did the day go?..... Well I suspect that Chiltern Railways will be fairly please with themselves tonight. Compared with the September 2011 and December 2012 Timetable days, today was considerably better.

Here is a summary of the day, using exactly the same format for the facts and figures that I used previously:

• Total number of individual train journeys:15
• Total distance travelled: 533.9 Miles
• Longest train journey: 111 Miles
• Shortest train journey: 4 miles
• Highest individual average journey speed: 78.5 mph
• Average speed of all journeys: 61.8 mph
• Cumulative delay: 15 minutes
• Number of cancellations experienced: 0
• Number of times my train was pulled over to allow a Mainline (express) service to overtake: 0 

By referring back to my previous posts, immediately it is possible to see that I experienced far fewer problems today than on either of the previous two Track Bash days, despite travelling on more trains and travelling further.

Last December I also made made reference (with a chart) to the PPM (Public Performance Measure) for Chiltern Railways. The PPM is an important Key Performance Indicator used within the railway industry to measure both punctuality and reliability. I believe that there is a target for 'All Day' performance, and also a requirement that the target must be separately hit in the three hour morning and evening 'Peaks'.

From first thing this morning, through to late this evening, I have been monitoring the cumulative PPM punctuality performance for Chiltern. Hopefully you can see from the above graph that while there was a dip at lunchtime (caused mainly by a failed train), the punctuality across the network has been pretty good, particularly for a new and virtually re-written timetable. Senior Management at Chiltern Railways are probably patting themselves on the back - without doubt the performance today has been absolutely stellar compared to the last two significant timetable changes.

A word of caution though: At some times of the day there is a ridiculously large amount of slack built into the timetable, meaning that a train has to be running a huge amount behind what it is capable of, before it is considered to be officially late.

However notwithstanding this, the measure is the measure and performance has improved.

In no particular order (other than vaguely chronological) here are a number of observations from the day:

• I spoke to five people before I boarded my first train of the day. Three were most unhappy with the new Timetable and what it would do to their work / life balance. Two were fine - they both travel just one stop to work.
• Much confusion at High Wycombe with the main 'London Platform' departure board out of order. I witnessed a number of people miss a train because it was unclear from where they entered the station which platform their train would leave from.
• The car Park at Princes Risborough was considerably quieter than normal till much later than normal. This can probably be attributed to the one remaining non-stop train running 20 minutes later than was previously the case.
• One train (the train that started from Princes Risborough at 0644) being full at the front from High Wycombe and roughly a third full in the rear two carriages. If you want a seat on the 0701 from Beaconsfield consider moving towards the back.
• Some people getting significantly animated (again, at Princes Risborough) with two senior Chiltern Railways staff about the withdrawal of their second morning non-stop train (there isn't one at all any more in the evening).
• The look of confusion when a Mainline Silver Train pulled into Princes Risborough (with 15 minutes to spare), to form the 0744 service to London. Quite a few people were on the train when it started. A lot more got on at High Wycombe and it is estimated that 150 people were standing from Beaconsfield, throughout the length of the train.
• I saw a Class 172 train heading to Stratford-upon-Avon, two cars long, capable of 100 mph, nor wi-fi or tables. The first I have seen that type of train on that route.
• A mixed train formed of a 75 mph two car unit and a 100 mph Class 172. The service was timed for 100mph. Not possible.
• Throughout the day, many more trains terminate at Bicester North than was previously the case. I witnessed three instances where terminating trains blocked or delayed the paths of Southbound trains. I have no doubt that this will have already been identified by the railway company, but instinctively it seems plain to me that the timetable modelling at that location has not worked.
• A 'key' service (the 1715 from Marylebone to Kidderminster, first stop Leamington Spa) left with no more than 180 passengers on board (a generous over-guesstimate). Fifteen people in my carriage and three sat in the Business Zone. That seems an under-use of a valuable resource.

So, quite a lot of trains. A fair few facts and some objectivity. However, that is the problem - that is how the railway is run.

None of this measures that countless people have have definitely had their working day extended, or their home day diminished. There will inevitably be delays and cancellations, but the fact is that people need to be where they want to be when they want to be. At some stations the only way this can happen is by passengers leaving for London earlier than was previously the case, or by leaving London later than was previously the case.

Some passengers have praised the new timetable. Many have been most uncomplimentary. Measured objectively, it broadly works. Measured from how people feel, some people are not happy.

You cannot please all of the people all of the time. Many passengers will be happy tonight, many will not. Change happens, but people don't have to like it. For some, change is a positive experience, for some it's a real negative, and some just work around it.

Personally, the new timetable will involve me changing my working pattern and some additional expense. Others won't be affected. I would like to think however that senior management at Chiltern will listen and act on all constructive or heartfelt feedback, not just measure their success by reliability, punctuality and passenger loadings.

I am grateful to Chiltern Railways for giving me the opportunity to Track Bash the Chiltern Mainline today.

For the record, my first journey this morning was at about 6.00 am, while my last finished at about 8.00pm. It would appear to be time for a beer and bed!

CU

A twelve minute delay, and this is what happens.....

Us normal rail travellers often don't realise how much pedalling behind the scenes takes place to attempt to keep an on-time railway running.

This afternoon I caught the Chiltern Railways 1555 Mainline Silver Train from Birmingham Moor Street to London Marylebone.

Once it was past Leamington Spa, it was reported that the Class 67 Locomotive (67012), pushing it from the rear, had dumped a load of oil. This was obviously reported very quickly, because six minutes before we arrived into Banbury Chiltern posted on their website that the train would be held at Banbury, due to a train fault.

Fortunately the driver(s) were unable to find anything wrong, so we left Banbury just 12 minutes late.

Regular Marylebone commuters will know that orchestrating on-time arrivals and departures is an art. The train plan has services darting in from all over the place - The train to form the flagship 1807 departure to Kidderminster is the train that was running late.

Clearly something had to be done to prevent carnage at Marylebone.

What actually happened tonight was:

• The 1702 departure from Bicester North to Marylebone was held for 6 minutes at Princes Risborough for us to whizz past. It arrived into London bang on the Working Timetable (1813) and three minutes ahead of the published public timetable.
• The 1648 departure from Bicester North to Marylebone was pulled over onto Platform 2 at High Wycombe, from where it left seven minutes late. It arrived into Marylebone one minute late. Being plonked there caused the 1710 MYB/SAV service to be delayed by six minutes, but that train should easily make up that time. [Edit: The SAV train actual missed it's slot at Aynho, so eventually arrived into Stratford-upon-Avon two minutes behind the public timetable.]
• The 1723 departure from High Wycombe to Marylebone was pulled over onto the slow line at West Ruislip and held at a red signal for us for about six minutes. That train arrived into London bang on time.

What that means is that due to some nifty footwork, the Silver Train was made to unexpectedly overtake three other trains and itself arrived into Marylebone on Platform 3 at 1758 (officially 9 minutes late). It left for Kidderminster a minute late at 1808. A pretty quick turnround. It is still running about one minute late, but that is neither here nor there.

All in all there were quite a few judgement calls to be made by the control staff. I would say they did a pretty good job tonight.

Without the manual intervention by signallers, it would have been total carnage at Marylebone. Trains would have been in the wrong platforms, hundreds or even a couple of thousand passengers could have been delayed, and there could ultimately have been significant costs to the railway company. All avoided bar some relatively minor inconvenience to a much smaller number of passengers.

Quite a bit of work caused by one late running train, but all's well that ends well!

National Mills Weekend

Today (Sunday, 13th May 2012) is the second day of National Mills Weekend.

It has the making of a beautiful day - Currently there is not a cloud in the sky in my neck of the Chiltern Hills.

If you are anywhere near Princes Risborough, I recommend that you visit Lacey Green Windmill which is open today from 11.00am to 5.00pm.

It's a big day for the volunteers at Lacey Green. The weather forecast is for 8 mph winds today, so all things being equal, today is the day to see the sails turning.

For more information, please visit the windmill's website, or see my blog post of last August. The photo above / to the right is from last year - currently it's a blue sky day.

Travel information, including directions, is available here. Chiltern Railways are operating a normal Sunday service today to Princes Risborough.

An idea for Chiltern Railways - How to improve the Wembley experience

Earlier today Saracens played Harlequins at Wembley Stadium. Kick off was at 15.00, though the pre-match entertainment started at 14.15.The whole event was great fun and a fantastic family afternoon out. I am not going to talk about the result!

Wembley Stadium has a spectator capacity of 90,779. In the event there was an official attendance at the match of 83,761 which was a world record for the number of spectators at  club Rugby Union match.

Chiltern Railways have a station at Wembley Stadium. Compared to Wembley Park underground station (which is designed to cope with several tens of thousands of spectators very quickly), Wembley Stadium station is a relatively sleepy backwater. It is however an integral and important part of the public transport infrastructure of the stadium.

Despite having a special timetable in place and laying on extra trains and carriages, the service received by Chiltern Railways' passengers on the way to the match today was shocking. I accept that it is always difficult to accurately predict passenger flows, but the level of overcrowding on trains was dangerously unacceptable and a very poor reflection on the railway company.

For quite some time now, Saracens have been putting out regular announcements as to how many spectators were expected to attend the event. On Wednesday they stated that 'only a few hundred tickets remain on sale' and none were available on-line yesterday.

It was fairly common knowledge that quite a few tickets had been given away. I think that means a lot of tickets were given away, but I don't know. Chiltern Railways seem to have taken this to heart - I have it on very good authority (please note that this is hearsay) that their plans took account of an actual attendance today of around 60,000 spectators.

I have no idea what percentage of event attendees travel to Wembley using Chiltern Railways, but one doesn't need the brains of a rocking horse to realise that a 23,000 underestimate will have led to several extra full capacity trains that it would seem were not planned for. Don't forget that, today, the Metropolitan Line is not running North of Harrow due to engineering works. I know that a lot of people drove down to Chiltern Stations - that is what people should do when they have to make alternative travel arrangements and cannot be described as unexpected behaviour!

My personal experience today is that the train I caught with three friends was standing room only from High Wycombe. Nobody was able to board at either Beaconsfield or at Gerrards Cross. The train was also made to stop at Denham (where nobody could get on), presumably because the waiting passengers could not board the previous train. We could only wave at a friend on the platform at Gerrards Cross, through the train window. She got to her seat at the stadium just over 1/2 an hour after us. She was not happy.

A couple of hours beforehand, I also witnessed passengers being unable to board trains as far out as Princes Risborough.

Many Chiltern Railways passengers were not happy.

I should say that after the match, when passenger flows are much easier to predict, things were much better. Yes trains were full, but boarding was possible and well managed. I also noted that Chiltern were using some (if not all) of their new Class 172 carriages which have fast acceleration and deceleration and are capable of travelling at speeds of up to 100 mph. We caught a four car Class 172 train home.

I cannot assist with any bright ideas as to how to accurately predict unpredictable passenger flows, however I do have one simple suggestion as to how Chiltern Railways could improve the passenger experience on Wembley event days.

My suggestion is that for a period of about three hours, two four car Class 172 trains should run a shuttle service between Gerrards Cross and London Marylebone, calling at Denham South Ruislip and Wembley Stadium only.

These trains could run as ECS (Empty Coaching Stock) from Marylebone back out again to Gerrards Cross, and each train could easily do the round trip in an hour. If these trains were to leave Gerrards Cross immediately after the 1/2 hourly 'fast' services from way up North, they would significantly reduce the match day experience of passengers from stations just outside London. With some decent publicity, Chiltern Railways could earn some decent goodwill from this.

My suggestion is not the entire solution (as I say, some trains were full from Princes Risborough), but it could perhaps help.

Let's face it, the railway company must absolutely coin it in on match days - how about putting on enough trains and in the right places?

Every cloud has a silver lining (or two)

Cloud

Yesterday afternoon I blogged briefly on the personal impact to me of the effect of over-running engineering works in the Leamington Spa area. Or it was also described as a 'broken down train'.

I was on what should have been the first Chiltern Railways train to venture North of Bicester North after the end of the blockade at about 14:15. The train was the first one, the problem was that it left Bicester 50 minutes late, with the following Stratford-Upon-Avon service attached to its rear end. Both services were then terminated at Banbury.

It appears that the train that broke down was an engineering train. To be precise, a tamping train. It had a major mechanical defect and had to be rescued by a locomotive sent down from Coventry. The problem was that the rescue train was apparently sent in the direction of Birmingham International first (ie the wrong direction). This meant that the line was not cleared for quite some time.

My understanding is that single line working was implemented between Banbury and Leamington Spa. This meant that many trains were cancelled and all that remained were seriously delayed for much of the afternoon.

Replacement coaches were laid on, but they were seriously deficient in number. Hardly surprising, because the engineering works should have finished and the coaches should not have been needed. The picture above shows the scene outside Banbury at 16:00. There were lots of seriously delayed people. Shortly after this picture was taken, I think Chiltern Railways managed to run a Birmingham bound service, so hopefully many of the people shown managed to get on the train before it left.

Silver Lining

After a short but seriously heavy downpour at Bicester North, on the return journey, this rainbow was spotted from the platform.

Many camera phones were brought into use by the hordes of designer shoppers, who were all as delighted as I was to see such a bright rainbow.

An otherwise dreary afternoon was considerably brightened.

Second Silver Lining

During the course of the afternoon, I managed to take this picture of a Chiltern Mainline Class 168.

The train was thundering down the new Fast Up Line (towards London), at Princes Risborough, at what would have been the line speed of 85 mph.

Someone made a boo boo

So far as trains are concerned, this post is about as technical as I can get! Sorry.

Tonight there are no Chiltern Railways trains between Bicester North and Leamington Spa, from about now. This is due to engineering work.

The 2039 arrival into Bicester North (1N56) terminated at Platform 2 and then ran into the Bicester North Siding. It was then booked to follow the 2049 Southbound service (1H67) as empty stock, to Princess Risborough, where it was to run up the Aylesbury branch line to the depot.

Tonight it all went a bit wrong.

The empty stock train was allowed to run into Platform 2 at Princes Risborough, early, at about 2115. This was a bit of a problem as the 2116 departure from Aylesbury set off, on time, down the single track branch line.

There then followed what must be the most complicated shunting move I think I have ever seen, which I have attempted to illustrate below.

1. 1. Empty stock train ran into Platform 2 (Up Loop)
2. 2. Train reversed across the Up Main and across onto the Down Main
3. 3. Train reversed again back across onto the Up Main (using the new centre track as a siding)
4. 4. Once the passenger train from Aylesbury (2H72) has left the Up Loop towards London, and when the 2133 to Banbury (1U64) had cleared the Down Main shunt to the East of the station, the train then continued on the Up Main and crossed over onto the Down Main Shunt.
5. 5. The train will then have reversed again from the Down Main shunt, crossing back into the Up Loop (Platform 2) and continuing on to Aylesbury.

I bet the driver was cursing.

I did not actually witness moves (4) & (5), but logically that is what will have happened.

(Please click the diagram to expand it to a readable size)

High Wycombe has gone all kinky

Last week, in a post about a particular aspect of Chiltern Railways' Evergreen 3 engineering work, I made passing reference to the set of crossover points that were due to be replaced to the immediate West of High Wycombe station.

In a bi-party exchange of comments, I then drifted slightly off topic and allowed my fingers to start typing words relating to line speeds. I apologise for such a display of utter geek-dom. Regrettably I am unable to promise that there will not be a repeat of something similar.

Anyhow, here is a repeat of my comments relating specifically to the replacement crossover:

The purpose of replacing the points north of the station is to increase the Up (London bound) line speed through the station (through platform 3).

This has been done by 'de-prioritising' the points, reducing the Up to Down line line speed across the points (into Platform 2) from 40 mph to 25 mph.

This picture [click it for a larger version], taken earlier this evening shows the new points. The Up Line (towards London) is on the right, while the track on the left is going towards Princes Risborough & Birmingham, with trains traveling away from the camera.

The points were replaced at some point during the last eight days. While I do not have 'before and after' pictures, I can tell you that the previous crossover followed a straight line whereas the new points have a very obvious kink to them. That is why I described the new crossover as 'de-prioritising' the points.

Trains can now travel much faster into High Wycombe station, however to cross-over from the Up to the Down line, trains can only now travel at a maximum 25 mph.

There are literally dozens of seemingly innocuous pieces of engineering such as this built into the Evergreen 3 project. Each one is safety critical, each one probably incredibly expensive and each one contributing to the journey time savings that many passengers will hopefully see from next week.

I am not a mouth piece for Chiltern Railways. While I hope that all goes well with the launch of the new timetable, many commuters are expressing disquiet about the number of trains due to stop at their stations.

The railway company is hoping to deliver shorter journey times and more seats, this is at the cost of fewer trains at some stations. What this could mean in practise is that commuters have less flexibility as to the timing of their journeys. Only time will tell - I hope that I am being overly pessimistic as to the impact of the new timetable on Heartlands commuters.

Princes Risborough appears on track

This week there are no trains at all on Chiltern Railways, between Bicester North and London Marylebone.

One of the major pieces of infrastructure being completed is at Princes Risborough. Here a new London bound line has been built, several sets of new points installed along with a new signalling system.

 

Tonight I wandered along to the station at Princes Risborough to see how they are getting on. It was getting dark, and the pictures were taken on my phone, but it seems that the work in and around the station is pretty much done.

The other major pieces of track work this week are at High Wycombe ( a replacement crossover at the Western end of the station) and in the Northolt Park / Ruislip Gardens area, where the track layout will be totally different than was hitherto the case.

New signals at the north end of Princes Risborough station.

A view from the platform at Princes Risborough, showing the Fast Up Line (in the middle).

Only two days to go before we have trains running again - it's looking good!

A bad start to two weeks of travel carnage

This week Marylebone station is shut, to enable the points and track layout at Neadsden Junction to be remodelled. Next week the track layouts at Princes Risborough and South Ruislip / Northolt Junction are getting similar treatment.

This means that all Chiltern railways trains from Aylesbury are terminating at either Harrow-on-the-Hill or Amersham. Trains on the High Wycombe Line are either diverted to Paddington (or Didcot), or terminate at West Ruislip, for the Central Line.

Tonight the 1645 departure from Paddington was cancelled, due to a member of staff being unavailable.

I saw no Chiltern Staff at Paddington (I am not saying that there were none, I just didn't see any).

The next train, the 1718, was formed of 7 carriages and was completely rammed.

My journey home took over two hours.

Next week will be worse, with no trains at all on the High Wycombe line.

I do hope that Chiltern Railways get their act together. The occasional cancellation is understood, but to cancel a peak time train when there are only two an hour smacks of a lack of contingency planning.

Many passengers tonight have reason to be grumpy.

Chiltern Railways - Cattle Problems

No, nothing to do with overcrowding.

Trains are currently seriously disrupted / at a stand, due to cattle being struck on the line between Gerrards Cross and Seer Green & Jordans.

Not the most straight forward of incidents to recover from at the tail end of the evening rush hour.

Coaches are being rustled up between Princes Risborough and West Ruislip, to try to get people mooving.

Where possible trains from up North are being diverted via Aylesbury and then down the Metropolitan Line.

It looks as though the 'shiny new train (Class 172), which entered service yesterday, will probably not get back to London for a while, as it cannot travel down the Metropolitan Line.

It will be interesting to see how this affects tonight's Late Night engineering work.

I do hope all the people involved in the incident are - it seems that the same cannot be said for at least one silly cow.

Other train operators are accepting tickets via reasonable alternative routes.

** I am not Chiltern Railways **

Updated @ 2013 on 9 June

As busy as a week day

There is a rugby league match this afternoon at Wembley Stadium. Kick off 2.30 pm.

Both teams are from Up North (it's Leeds Rhinos v Warrington Wolves), so travel is ideally suited to supporters who want to Park & Ride using the services of Chiltern Railways.

Nearly every station between Princes Risborough and South Ruislip has been buzzing with rugby supporters all morning.

Extra trains have been laid on, they are longer than usual, yet still packed.

It's a gloriously sunny day, so a great time should be had by all.

Obviously, by the end of the afternoon, some travelers will be happier than others.

Not the best of weeks

Sometimes, despite the best efforts of those involved, things don't go to plan. My experiences with Chiltern Railways over the last couple of days lead me to believe that the management of my local railway company probably want to stop banging their heads against the proverbial Brick Wall...

Wednesday 14th July 2010

The 0629 train from Aylesbury to London usually consists of a four coach 'Clubman', with an empty two coach 165 class unit tacked onto the back. The train usually arrives at High Wycombe where the rear train is de-coupled. The front four coaches then head off for Marylebone at 0702 with the two coach train then forming the 0708 train, calling en-route just at Seer Green & Jordans and Gerrards Cross.

Yesterday the train was 20 minutes late leaving Aylesbury. The departure boards indicated that it was to terminate early at High Wycombe. When the train came round the corner there was clearly something wrong as the front four coaches were missing and the train was made up of just the two rear coaches.

At High Wycombe no announcements were made. Half the passengers got off and the platform was deserted. The platform indicator did however suggest that the train was to be the 0708, due to leave at about 0720.

While we were sat at the red signal a fast train ran through on the 'Down' line, overtaking us. When we got a green signal we then set off, again without so much as a squeak from the driver. The train was almost empty.

Ten minutes later we pulled into Seer Green & Jordans, a very small station in the middle of nowhere. The train almost filled up with all the passengers that got on. Highly unusual.

At Gerrards Cross a shoe horn would have failed to get all the passengers on board.

We eventually got into Marylebone at 0802 - on the approach the driver made the sole announcement of the journey to apologise for the late arrival.

Problem: A cancelled train will inevtably lead to overcrowding. However communication with passengers (and possibly to the driver) was terrible. Must try harder.

Thursday 15th July 2010

The 0733 Wrexham & Shropshire service from Marylebone broke down this morning and the passengers were turfed off at Wembley Stadium.

The 0736 Chiltern Railways from Marylebone was terminated early (I don't know why) at Princes Risborough. This train usually goes another two stations up the line to Bicester North where passengers have 4 - 7 minutes to cross the footbridge to connect with a fast running Birmingham train that zooms up behind it.

The 0750 Chiltern Railways (aforementioned fast running Birmingham train) today picked up the W&S passengers at Wembley Stadium and then ran non-stop but slowly to Bicester North.

Anyone who wanted to have connected at Bicester today would have struggled because the 0839 arrival didn't get there. If you are still with me, that train had stopped several miles south at Princes Risborough, with no imminent connection to the Birmingham services from there.

I was meeting a colleague on the fast service at Bicester North. Fortunately I had caught the preceding Birmingham service, so 'only' had to wait on the platform for 50 minutes for the fast train which was by then running almost half an hour late. We eventually arrived into Birmingham 24 minutes late.

Problems: Passengers from stations outside London who caught the 0736 departure today, and who wanted to connect to the Birmingham service at Bicester couldn't. This was because they were stranded at Princes Risborough. Also not a single announcement was made at Bicester North about the late running of the Birmingham service. Not good.

This Evening

A tree came down on the Metropolitan Line this evening, somewhere near Harrow on the Hill. This meant that all Aylesbury trains had to go via High Wycombe. One such diverted train (possibly the first?) did stop at Wembley Stadium. The train was then to run fast to Aylesbury on the Highy Wycombe line, but the passengers managed to persuade the driver to stop at Beaconsfield (the nearest alternative station to Amersham). A lot of passengers struggled to get home.

The 1812 service to Aylesbury from Marylebone managed to depart before the 1809 departure. The trains have different destinations and stopping patterns. At High Wycombe trains were randoly appearing and disappearing from the departure boards. No non-automated abnnouncements were made and neither staff or train drivers had a clue what was going on.

Things can and do go wrong, but someone at Chiltern needs perhaps to think about passenger experiences at a micro-level. Communications need to improve.

For much of the evening trains were backing up from Princes Risborough, presumably due to the number of trains fighting to get up the single track line from there to Aylesbury.

OK: I've got that off my chest. Boing... Off to bed. Oh and the bacon baguette sandwiches sold at the cafe at Bicester North are superb.