One of these KPIs is the Public Performance Measure. The PPM measures the percentage of trains that arrive at their destination within 5 minutes (for London & South East and Regional services) of their planned arrival time, or 10 minutes (for Long Distance services).
Yesterday was a red letter day for Chiltern Railways, the train company that I use day in and day out.
Not only did they record a 100% PPM score for the day, but it was on a day when there was a large event on at Wembley Stadium (a Robbie Williams concert), that did not finish until late in the evening.
I think a pat on the back is deserved!
Well done to all at Chiltern Railways.