Thursday, July 12, 2012


According to the Chiltern Railways Passenger Charter, nobody should have to stand [on one of their trains] for more than 20 minutes.

I am currently sat on a train (which left Marylebone at 20.37) on which dozens and dozens of people are standing. The first stop is / was scheduled to be 25 minutes after leaving London Marylebone. We set off 30 minutes ago and have not yet reached that first stop.

I really do worry about what passengers are going to experience during the Olympics. The opening ceremony is two weeks tomorrow.

Oh, and it's still raining. Does anybody have a spare Ark?


Anonymous said...

The actual wording is:

Even during our busiest times, we aim to ensure that nobody should have to stand for more than 20 minutes.

It does not state: No one will stand for more than 20 minutes.

Central User said...

Erm? Yes. That is what I said.

The point is that mid-evening on a weekday night there is / was clearly not enough seating capacity on the train.

It is a regular occurrence. Chiltern Railways do not have enough carriages for all passengers to get seats at times they want to travel.