I am sure that many people will find this quite incredible.
London Midland is a train operating company with a fairly extensive network of services.
Today (Sunday 6th September 2009) nearly all of London Midland's train services have been cancelled, due to many staff not volunteering to work today.
According to Bob Crow, the failure to volunteer "was not organised action by workers but a case of the contractual right not to work being exercised".
I find this a little strange. I don't know how many people have failed to volunteer to work today, but it strikes me that if London Midland have had to cancel most of their trains, the number must be statistically significantly different to the norm. In my experience, such a significant variation in the behaviour of people is rarely un-coordinated, or without cause.
Which ever way you look at it, this appears to be a case of management incompetence at London Midland.