Thursday, April 10, 2008

What do we expect from 'A Good Service is Operating on ....'

Some time in my pre-blogging days, London Underground changed its house style so that a 'Normal Service' became a 'Good Service'.

This means that when you are stood on a packed platform at Oxford Circus desperately hoping that, if you fold yourself in half and leap over the heads of 25 people stood by the door on the next train to gain access, you are safe in the knowledge that this isn't just Normal but it is actually rather Good.

This linguistic nuance bothered me when the change occurred and it still grates a little.

Yesterday morning the Southbound Bakerloo Line platform at Marylebone was absolutely heaving, such that I eventually managed to squeeze onto the second train that arrived, and that was after going to the very last door. All the while we were breezily being told by the public address system that this was 'Good'.

The Eastbound Central Line platform at Oxford Circus was worse - this time I had to let two trains through despite, as instructed using 'The Full Length of the Platform'. At least there was a man there making the announcements rather than an automaton.

For a long time last year the Inner-London part of my journey involved a bus or tube along the Marylebone/ Euston Road to the The Station Supervisor's territory, then a meander down through Fitzrovia to Soho. I think I shall have to revert to it, as my current journey is not good for the soul.

1 comment:

Station Supervisor said...

You were in my area and you still didn't pop in, I feel insulted.

I think we went from normal to good as normally the service was always buggered.

Believe it or not they will advertise a good service on the circle even if one train is running and a 20+ minute gap in the service.