There was an accident at the Target Roundabout late this afternoon. A car had caught the back-end of one of the aforementioned rail replacement buses. The struck bus had a few passengers on and the accident, though apparently minor, had all the signs of causing absolute gridlock with two lanes blocked.
What did our driver do? He pulled infront of the stranded bus and then escorted the handful of passengers to our bus- we were on our way within seconds.
This action shouldn't be worthy of a mention, but it is. Why? Because in my experience there are very few bus drivers in my part of London who demonstrate any sense of empathy with their passengers- tonight's should be applauded for having good, perhaps old fashioned, customer service values.